Enables organizations to capture, analyze and act on the voice of the customer across digital, voice, text and social interactions. Kana enterprise enables large businesses to unify agent. Verint shares fall after revenue miss verint systems inc. Verint systems is a provider of actionable intelligence solutions for enterprise workforce optimization and security intelligence. Verint to acquire kana software digital commerce 360. Verint to acquire kana software, transforming the way organizations engage with their customers. Security, surveillance and business intelligence company verint systems inc nasdaq. Vrnt, a dataanalysis and security software maker, announced today that it had signed a definitive agreement to acquire kana software, a customer.
Verint systems kana deal turns verint into a billion dollar. Verint is a provider of video surveillance and actionable intelligence solutions. The video and situation intelligence segment address the fraud, risk and compliance market opportunity. A series of smart acquisitions made kana valuable to verint, which basically bought its way into the customer experience software market.
The acquisition would form a unique and revolutionary combination that would extend verint s actionable intelligence strategy. Verint systems inc vrnt financial information, fundamentals, key ratios, market capitalization, shares outstanding, float, and short interest. Business analytics provider verint, a gartner contact center magic quadrant leader, plans to acquire customer service provider kana software. The companys customer engagement solutions segment offers automated quality management, automated verification, branch surveillance and investigation, case management, chat engagement, coachinglearning, compliance recording, customer communities, desktop and process analytics, and digital feedback solutions. We provide onpremises and cloud solutions for large enterprises and midmarket organizations, and by unifying and maintaining context for customer journeys across agent, web, social and mobile experiences, kana solutions have reduced handling time, increased resolution rates and improved net. The deal extends verint s actionable intelligence vision with realtime, contextual selfservice software.
Since its formation on february 1, 1994, verint has been committed to delivering actionable intelligence solutions that enable. Feb 22, 2016 verint systems has acquired contact solutions, a provider of cloudbased voice and mobile customer selfservice and business intelligence software, from north bridge growth equity, a venture capital firm. Verint systems kana deal turns verint into a billion. The company sells software and hardware products for customer engagement management, security, surveillance, and business intelligence. Verint accelerates automation innovation and expands cloud selfservice solutions. Verint enterprise intelligence solutions and verint video and situation intelligence solutions president elan moriah said, this acquisition extends our offering and introduces a host of advanced capabilities that will. Their products are designed to assist clients in data analysis, specifically large data sets. Kana understands the value of great customer service experiences. Verint introduces new line of solutions for growing smb market. Vrnt today announced that it has agreed to acquire kana software inc.
Verint systems inc vrnt fundamentals and key ratios. The acquisition includes all of the outstanding equity interests in next it and its affiliate, next it innovation labs. Vrnt posted its quarterly earnings results on tuesday, march, 31st. Completion of acquisition or disposition of assets.
Verint systems vrnt announces acquisition of contact solutions. Verint systems is a melville, new yorkbased analytics company which was founded in 2002. The collective solutions from verint and kana would enable. Mar 31, 2014 verint is a global leader in actionable intelligence solutions. One just announced acquisition is of ai voice response company next it by verint nasdaq.
In the meantime, customers should continue to expect support and services, as well as license additional software, in the usual way. See kanas revenue, employees, and funding info on owler, the worlds largest. Jan 08, 2014 merger monday brings many deals in the first week of 2014, including a deal announced by verint systems nasdaq. The provider of actionable intelligence solutions announced the acquisition. Dec 21, 2017 one just announced acquisition is of ai voice response company next it by verint nasdaq. That means we help organizations simplify and modernize customer engagement through our market.
Verint acquires next it verint systems has acquired next it, a developer of conversational artificial intelligencepowered intelligent virtual assistants. The customer relations side of verint solutions finding back office solutions. Their solutions help government and enterprises make sense of the vast information they collect in order to. Business wirekana software, a verint company nasdaq. The united states based company verint systems inc. The two benchmarks i used were verint systemss average earnings over the past couple of years, and its industry performance. Verint to acquire kana software, transforming the way. Vrnt today announced the signing of a definitive agreement to acquire kana software, inc. Vrnt and provides onpremises and cloudbased customer engagement optimization ceo solutions to many of the fortune 500, midmarket businesses and government agencies. Their solutions help government and enterprises make sense of the vast information they collect in order to achieve their performance and security goals. Verint acquires contact solutions smart customer service. Apr 24, 2012 menlo park, ca, february 3, 2014 accel. Reuters, the news and media division of thomson reuters, is the worlds largest international multimedia news provider reaching more than one billion. Verint systems is an enterprise software company operating in two segments, customer engagement and cyber intelligence solutions.
The data analytics software company announced on monday that its reach an agreement to acquire kana software, a maker of. Vrnt has completed its previously announced acquisition of kana software, inc. Verint systems was founded in february 1994 and is headquartered in melville, ny. Spotlight verint systems acquires kana software martinwolf. Mark gainey founded kana in 1996 to market a software package designed to help. Verint systems has acquired contact solutions, a provider of cloudbased voice and mobile customer selfservice and business intelligence software, from north bridge growth equity, a venture capital firm. Nasdaq gs including stock price, stock chart, company news, key statistics, fundamentals and company profile. Mar 12, 2016 the customer relations side of verint solutions finding back office solutions. Verint systems buys into customer service and cloud. Verint systems helps customers capture and analyze large volumes of disparate data such as voice, video, and unstructured text, through data processing, data capture, and data visualization. Aug 18, 2015 telligent provides software for customer support and digital marketing communities. Today, over 10,000 organisations in more than 180 countriesincluding over 80 percent of the fortune 100count on intelligence from verint solutions to. The companys customer engagement solutions segment offers automated quality management, automated verification, branch surveillance and investigation, case management, chat engagement, coachinglearning, compliance recording, customer communities, desktop and process.
These are all the companies that kana has acquired. The data analytics software company announced on monday that its reach an agreement to acquire kana software, a. Kana software is a portfolio company of a technology focused investment firm named accel. Vrnt today announced the signing of a definitive agreement to. Vrnt and provides onpremises and cloud computing hosted customer relationship management software products to many of the fortune 500, midmarket businesses and government agencies. The acquisition would form a unique and revolutionary combination that would extend verints actionable intelligence strategy. Verint systems wikimili, the best wikipedia reader. The provider of actionable intelligence solutions announced the acquisition of. Vrnt released its most recent earnings update 31 october 2017, i wanted to understand how these figures stacked up against its past performance.
Vrnt, a dataanalysis and security software maker, announced today that it had signed a definitive agreement to. Nasdaq gs stock quote verint systems inc bloomberg. Dec 20, 2017 verint acquires next it verint systems has acquired next it, a developer of conversational artificial intelligencepowered intelligent virtual assistants. The communications and cyber intelligence segment address security intelligence market opportunity through solutions. It allows the user to better focus on the stocks that are the best fit for his or her personal trading style. Merger monday brings many deals in the first week of 2014, including a deal announced by verint systems nasdaq. Vrnt files an 8k completion of acquisition or disposition of assetsitem 2. That means we help organizations simplify and modernize customer engagement through our marketleading cloud and hybrid solutions. Verint systems inc stock quote, verint systems inc company. The style scores are a complementary set of indicators to use alongside the zacks rank. Nasdaq gs including stock price, stock chart, company news, key statistics, fundamentals and company. Kana competitors, revenue and employees owler company profile. The deal extends verints actionable intelligence vision with realtime, contextual selfservice software.
Vrnt announced its acquisition of contact solutions, a leading provider of realtime, contextual customer care solutions. Verint is a global leader in actionable intelligence solutions. Thats why a few years ago we acquired kana software. Verint systems vrnt announces acquisition of contact.